So I tried enabling 2fa through guardian, I went through the steps to use the lastpass authenticator, everything seemed good (this authenticator has worked fine for many many other TOTP apps). Then in my profile it said “finish enrolling device” so I did that, and entered the code, and the popup win…

Hey there! You need to follow the procedure described here: http://community.auth0.com/t/account-locked-mfa-resets-requests/22920/3

2fa can't complete, can't remove

Topic		Replies	Views
Stuck & can't finish/remove TOTP (One-time code) verification process Get Help 2fa	2	4060	December 3, 2019
MFA stuck at "Finish Enrolling Device" Get Help mfa	2	3840	July 14, 2020
Can't remove 2FA from my auth0 management account Get Help authentication , 2fa	22	6641	October 27, 2018
Bug: unable to setup 2FA for own Auth0 Account Get Help mfa , 2fa	2	3232	April 18, 2020
Profile setup - "finish enrolling device" got stuck Get Help	12	3139	December 23, 2019