Your account has been blocked after multiple consecutive login attempts

tracycollins · April 23, 2021, 2:38pm

During the recent outage, I was trying to log into my dashboard, but could not, and now have been locked out.

I’m posting this from a new account, as I couldn’t find a way to contact support and get this resolved.

Password recovery is not sending emails, so I can’t reset my password.

Help! I need to get into my admin account

Thanks

stephanie.chamblee · April 23, 2021, 4:03pm

I’m sending you a DM to help resolve this for you!

H.1999Williams · April 28, 2021, 1:28pm

Hi @stephanie.chamblee I am having the same issue with being blocked out of my account and was hoping you could help me too?

Thanks!
Hannah

stephanie.chamblee · April 28, 2021, 1:29pm

Sure, I will send you a DM!

system · May 13, 2021, 1:29pm

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.