Your account has been blocked after multiple consecutive login attempts

During the recent outage, I was trying to log into my dashboard, but could not, and now have been locked out.

I’m posting this from a new account, as I couldn’t find a way to contact support and get this resolved.

Password recovery is not sending emails, so I can’t reset my password.

Help! I need to get into my admin account


Hi @tracycollins,

I’m sending you a DM to help resolve this for you!

Hi @stephanie.chamblee I am having the same issue with being blocked out of my account and was hoping you could help me too?


Hi @H.1999Williams,

Sure, I will send you a DM!

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