Unable to login with new user

Help
1

Unable to login with a user (username/password account) using correct password. Did password reset through admin, tried again with new password, user still cannot log in.

After multiple retries the login UI says “Your account has been blocked after multiple consecutive login attempts.” but the account is not actually blocked in the Admin.

Tried to manually block the account then unblock it and that too did not help.

Any suggestions?

2

Hey there!

Can you check now if you can login or is it still blocked?

4

I was able to login in since this morning. I don’t know what exactly was wrong. MAybe some caching issue, maybe some misconfiguration in callbacks/connections. Thank you

1 Like
5

No worries! Here for you! Glad it works!