Hi I see something strange in our account. The All time user count was more than 1000+ yesterday. But it shows only 619 today ? Are those 400 users got deleted automatically or something else is going in ? I could not find an answer on this. Can anyone help ? Thanks Ram

Hey there! Terribly sorry for my delay in response. Basically it was caused by an outage we had at that time but it’s been resolved by now so everything should be back to normal.

Wrong user count in Dashboard

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konrad.sopala Split this topic October 7, 2019, 10:25am 3

7 posts were merged into an existing topic: All users are missing!

Topic		Replies	Views
All users are missing! Get Help users , user	23	5386	October 24, 2019
About maximum all time users Get Help free-plan , limits	3	3926	July 25, 2019
Users automatically removed? Get Help users , automatically	8	4116	March 2, 2018
No User record in Dashboard, yet "User already exists". (Want to delete and recreate.) Get Help delete-user , user	18	6119	March 2, 2018
Users are gone (at least not visible in the Dashboard) Get Help users	2	4031	October 7, 2019

Wrong user count in Dashboard

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