Auth0 Home Blog Docs

Why is my passwordless email template not working?

Question: Why is my passwordless email template not working?

Answer:

Passwordless email template options can be found in the Dashboard > Connections > Email > Settings.

The passwordless email template requires your own email provider to be customizable. This can be configured in the Dashboard > Emails > Provider. This is true of the other email templates.

In addition, an @auth0.com email in the from field will cause the email template to be ignored.

Supporting Documentation:

Documentation: Customizing Your Emails, Set Up Passwordless Connections