Who Performed MFA Reset

Knowledge Articles
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Last Updated: Dec 5, 2024

Overview

This article explains how to find which tenant member did the unenroll device account for a particular user from the Auth0 Dashboard.

Applies To

  • MFA Reset
  • Logs

Solution

Go to Dashboard > Monitoring > Logs and look for the event type: gd_unenroll and open the logs to find the Admin’s user_id of the tenant under details.auth.subject field.

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Reach out to the Auth0 team to find out the details of the Admin by providing the Admin’s user_id.