What is wrong with the Lucene query?

I have the following query:

email:"dan.rumney+fo@ohanapediatrics.com" AND identities.connection="Local-Testing"

And I have the following user:

    "email": "dan.rumney+fo@ohanapediatrics.com",
            "user_id": "...",
            "provider": "auth0",
            "connection": "Local-Testing",
            "isSocial": false

Yet, for some reason, that user is not being returned when I search via the Management API (using search_engine: ‘v2’). Nor does it appear when I search using the Auth0 dashboard.

Am I missing something here? I’ve also tried adding the raw subfield but to no avail!

This user has been in the system for quite some time, so this should not be due to “eventual consistency” issues.

Hey there Dan!

Sorry for such delay but sometimes we struggle with bandwidth issues compared to the number of questions we’re getting. Really sorry for that inconvenience!

Can you let us know if the issue is still there or you need further assistance?