Verification emails are not sent and stuck 'pending'

Help
,
1

Hello,

I’m trying to test out the script in test tenant for user migration and unable to send a verification email. For that, I’m creating and verifying a mock user. I start by calling /api/v2/users endpoint with the following payload:

{
  email: '{user email}',
  email_verified: false,
  connection: 'Username-Password-Authentication',
  password:  '{random password}'
}

Then I’m trying to verify it’s email via /api/v2/jobs/verification-email with the following payload:

{
  user_id: {user_id from previous response}
}

I get something like this:

{
  type: 'verification_email',
  status: 'pending',
  created_at: '2023-05-22T18:05:05.826Z',
  id: 'job_cduoTtMq5EKkAzD0'
}

I have created multiple users but the result is the same whenever I check it through the job id. Although, I’m able to trigger and receive test mail none of that applies to verification emails. Would appreciate any insight why it’s stuck.

2

It turns out that I haven’t toggled verification email template :slight_smile:

1 Like
3

no worries! We’ve all been there! Glad it’s working for you now!

4

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