Upon signup the user receives a email asking them to authenticate their account, when they click on the link inside the email e.g. https://XXX.eu.auth0.com/u/email-verification?ticket=TDdz03xgq0eE2c37God4Aw9Ib2UPZusa# it takes them to the page and shows them the error on the screen.
Happy to send you the logs, what is the best way to do this?