As of today, new mailFrom seems to be causing emails to go to spam. Before, the email was sent from root@auth0.com, but now it is sent via auth0user.net. Here are the headers:
Any help would be appreciated.
As of today, new mailFrom seems to be causing emails to go to spam. Before, the email was sent from root@auth0.com, but now it is sent via auth0user.net. Here are the headers:
Any help would be appreciated.
It seems we had the root@auth0.com in a template for passwordless which has since been removed. We updated the template and it is working again.
We had the same issue. Was fixed by going into passwordless and changing the From field from:
{{ application.name }} root@auth0.com
to
{{ application.name }} <[some verified email you own]>
That fixed the issue when testing against my own spam folder at least. But will see if our corporate customers systems will allow the from email and via to be from different domains. Otherwise I’ll need to set up a custom email provider.
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.