Using custom domain with namecheap

Hi

I have a flask app served at namecheap. The login happens at subdomain level. When I try to use a custom domain with auth0 managed certificate, the verification is not successful.

However, I also have a certificate at namecheap already. When I use self-managed certificate, the verification works but there are additional issues with load balancing etc.

What is the easiest way to solve this issue?
I already have a a subscription at auth0.

Blockquote

Hi @info.unitranslate,

Welcome to the Auth0 Community!

We generally recommend configuring custom domains with Auth0-managed certificates, as it makes renewing certificates automatically much easier.

If you choose to manage the certificates yourself, you are responsible for handling SSL certificates and setting up and managing a reverse proxy to send content to Auth0.

In this situation, I recommend that you ensure that you have configured your DNS settings correctly when using Auth0-managed certificates.

Thanks,
Rueben

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