Users are gone (at least not visible in the Dashboard)

I recently opened my Auth0 Dashboard to change specific settings and manage my users. I use Auth0 to authenticate my users via the SAML connections. After a successful sign in users can use internal applications. I have a total of 27 users in my tenant. This is also logged, documented and verified in the Auth0 plan settings. However I only see 5 users in my Auth0 Dashboard. The “gone” users can still login but I can not manage their accounts.

This has a tremendous effect on our internal work and applications.

2 posts were merged into an existing topic: All users are missing!