I have been troubleshooting a user who is trying to log in, and while I know the email and password are correct, Auth0 is throwing an error in the logs saying that the username is invalid.
Digging into it a bit more, the username in WordPress has a space, which is where I think the problem lies.
Is there any way I can work around this, or do I need to get hacky in the database to change their username to one without a space?
Thanks in advance,
I just tested out creating a new user directly in Auth0 with a space in the username and, sure enough, not allowed:
The problem with our plugin just converting that space is that you could have two users, “test user” and “test-user” in WordPress and converting the former to the latter when creating a user in Auth0 would either fail (user already exists) or fail when the latter is tried.
If converting the user on your end is trivial, I think that’s the best way to go about it. I’ll add this to our backlog to see if there’s something we can do on our end to handle this.
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