We have tenants for all our environments. A senior dev created a prod tenant and didn’t invite anyone else as an admin. They left the organization. Their email address is an alias of mine but I do not receive any email when initiating a password reset for their user. We need to cancel the account.
Hi @devan
Welcome to the Auth0 Community!
Please send a DM to the @support group with the tenant name and the email address associated with the account in order to move forward with your request!
Kind Regards,
Nik
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