Hi team, we are unable to login to our tenant as all admins left the company. How to proceed?
When logging we get incorrect password when trying to reset it, no email arrives with the code.
Tenant name: bb-ally-development
Thank you for reaching out to us!
As you have mentioned not receiving the password reset email, can you please also check in Spam and any other folders besides your inbox, as the email might have ended up in a different place. I can also recommend our Support documentation on Password Reset Emails Not Received for additional details that could help overcome this issue.
If this is still persisting, please send a DM ( Direct Message ) to @support, forwarding the name of the tenant and confirming the email address of your Auth0 account. We will be able to look into the matter and update you as soon as possible. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Best regards,
Gerald