I am facing severe reliability issues for my app’s Auth0 passwordless authentication system as 10+ users are not receiving the SMS with the verification code. These are users based in Kolkata, India. I have been using Auth0 for 6 months now and this is the first time I am facing this error. My Twilio configuration and account balance seems fine, so I suspect it has to be a problem on the Auth0 side.
In the meantime, is there any way I can manually provide verification codes to my users? For e.g. when they sign up and are waiting on the code, if I can access it and share it with them directly?
I really appreciate your help.