I’m trying to enable refresh token rotation in the dashboard, but it’s not working and I’m getting this error when I click on SAVE CHANGES button. Error! The account is not allowed to perform this operation, please contact our support team.

Hi @farah.amawi , as discussed since yours is a PSaaS environment which can have different configuration from the public cloud, The can be feature differences on PSaaS instance with public cloud. Procedure would be to create a Support ticket via our support portal. Our PSaaS team will work with you…

Unable to use refresh token rotation

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sidharth.chaudhary August 25, 2020, 10:44pm 6

Hey @farah.amawi, I was not able to reproduce this issue on my side, Looks like some permission or scope issue, can you DM me your tenant name to have a look? Also have you tried the same on a different tenant?

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Unable to use refresh token rotation

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