Hi,
I am unable to change my email of my tenant and it’s not working.
I cannot see the option and neither I can invite the new email as a Tenant Admin
Hi @user.admin
Welcome to the Auth0 Community!
I understand that you are facing issues with changing your Auth0 user’s email address and also you cannot invite new Tenant Admins.
Recommended solution
The described behaviour can indicate a lack of permissions in order to perform these actions, as you would require to have a Team Owner or Tenant Manager role within your Auth0 Team in order to Add and Update tenant members. Please double-check that you are logged in with a User that has one of the mentioned roles in order to proceed. You can access your Team by logging in your Auth0 Dashboard and navigating to https://accounts.auth0.com/teams/ or selecting Go to team from your tenant dropdown menu in the Auth0 Dashboard.
If you are the only Tenant Admin and do not have full functionality over your Tenant and Team, please send a DM ( Direct Message ) to our @support group, forwarding the provided information and confirming the email address of your Auth0 account and the name of the tenant where you are encountering this issue. You can click on " support" mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Please reach out to us for any other issues or requests and we will gladly look into it!
Have a great one,
Gerald