Unable to add credit card (possibly) due to ours being a small country

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We’re trying to add a credit card to our account so we can add a custom domain. The error we get is “Error!Invalid request payload input”. I assume this is caused by the fact that we can’t choose a state/province because we live on a small island that doesn’t have any states or provinces (Curaçao). The state/province field is a required field. We also don’t have postal codes but that’s usually solved by just using 00000 or 99999.

I’m hoping that the good people of Auth0 are able to maybe add a state/province called Curaçao to the form for the country of Curaçao? Or maybe make that field not required? (isn’t the state / province easily deducible from the postal code anyway?)

Hi @blinqweb

Welcome to the Auth0 Community!

Thank you for sending your questions. Can I ask you to send me via DM your Auth0 account email address and your tenant name. I will create a ticket for our Developer Support Team to help you with adding the credit card details to your account!

Thanks
Dawid