Hi, I’m unable to access our Auth0/Okta account because I no longer have access to the two-factor authentication (2FA) method or the recovery code. I’ve reviewed the tutorial on the MFA reset process but haven’t been able to proceed as I don’t have the option to create new messages in the community…

Hi @developer24 , Welcome to the Auth0 Community! Can you please send a direct message to the @support group with your tenant name and auth0 account email address. Thanks Dawid

Unable to Access Auth0 Dashboard Due to MFA and Recovery Code Issue

Get Help

system Closed December 5, 2024, 12:06am 3

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.

Topic		Replies	Views
Can't login to auth0 dashboard using GitHub with 2fa Get Help support-center-self , support-center	2	32	October 4, 2024
Locked out from our Auth0 account Get Help ticket-management , support-center	3	44	November 20, 2024
Locked out of Auth0 management with no path to access Get Help mfa , one-time-password-otp-factor	2	31	July 31, 2024
Unable to get the Recovery code for Auth0 Login Get Help login , mfa-duo , recovery	5	3277	May 29, 2021
MFA Recovery Codes Lost Get Help auth0 , password-recovery	2	3094	January 27, 2020

Unable to Access Auth0 Dashboard Due to MFA and Recovery Code Issue

Related topics