Locked out of Auth0 management with no path to access

Help
,
1

@auth0 I am locked out of Auth0. My username password appear to be working, however device authentication is not. The support phone number I was given through a conversation in the homepage chat apparently is reserved for Okta customers only.

What path to recovery do I have available? I have an urgent support ticket I need to work with.

2

Hi @infrastructure

Welcome to the Auth0 Community!

Can you send a dm to the @support group with your contact email so we can proceed with the creation of the MFA Reset ticket on your behalf?

Thanks
Dawid

3

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