Overview
This article aims to clarify how to transfer ownership of a Startup Plan subscription.
Applies To
- Startup Plan Subscription
Solution
Startup plans are a special case where there is no concept of billing accounts as they are essentially free but with Enterprise feature add-ons.
This may be confusing as in paid subscriptions, ownership can be perceived as tenant ownership (i.e., tenant dashboard admins) vs. if billing accounts are tied to individual(s) that might differ from tenant admins.
In the case of startup plans, subscription ownerships are essentially a question of who is/are the tenant admin(s). All that needs to be done is ask any existing tenant owner to add this new person/email as a new tenant admin and ask them to de-provision whoever is leaving.