Problem Statement
When some users tried to log in, the MFA page displays the 'The credentials has expired " error.
This error is thrown by the auth0-guardian SDK.
Solution
This error is due to the clock skew on the user’s device. Please make sure to set the correct time and their device time is synced with an NTP server.
We can go to https://time.is to check the current time and the time difference between the local machine and the standard time.