Hello Auth0 Support,
I am experiencing a backend account/tenant access issue with my Auth0 tenant.
Tenant: dev-exhhzhp8jj40r2gn
Region: US-4
Plan: Free
Observed facts:
-
Tenant exists in Support Center
-
Applications count = 2
-
Connections count = 2
-
Users count = 6
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I am the only Team Member
-
My role = Admin
However, inside the Auth0 Dashboard, all resource pages fail with:
“You don’t have permissions to access the resource”
Examples:
-
Applications
-
Tenant Settings
-
Other dashboard resources
Additionally, when I try to create a support ticket, Auth0 shows:
“You do not have access to create a ticket”
This appears to be a backend entitlement / Management API permission issue on my Auth0 account.
I am NOT requesting a new tenant.
Please restore dashboard resource access for my ORIGINAL tenant and preserve all existing applications/configuration.
Screenshots available.
Regards,
Ragavan B