Support feedback email

Had a support ticket, got an email asking for my feedback, it looks like this:


We’d love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:

Positive, I am satisfied

Negative, I am not satisfied

Here’s a reminder of what your case was about:

When I click the link, I get this:

I’m guessing your response percentage on these emails is probably pretty close to 0? Not even sure HOW I would login to since I never signed up with them in the first place.

Hi @mark.jones,

I moved this to a new topic as it isn’t related to the original.

Thanks for bringing this to our attention. I sent you a DM with some more questions.

1 Like

Update for anyone else experiencing this. We are experiencing an issue with this that is being resolved.

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