Suddenly getting error: "Something went wrong. Please contact technical support."

My login stopped working all of the sudden without me changing anything. When you navigate to my app https://app.because-intelligence.com/ I get the error message “Something went wrong. Please contact technical support.” and don’t even have the option to put in my credentials.

Again,

I haven’t changed anything in a long time. Is auth0 having some downtime right now?

Hi there @clopez52693, we had an intermittent issue with CDN for a small subset of free customers in EU region using older Lock versions, and it has been resolved. Can you please confirm if you are still battling the same issue?

Yes i am still experiencing this issue

You’re not alone, still experiencing this issue here.

Thanks EU has been fixed, now working on applying same fix state side.

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Fixed should have been applied now to the US instances. Can you please confirm when you get a chance? Thanks in advance!

http://status.auth0.com/incidents/d84prf8wf2bg

Yes its back thank you!

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We’ve received positive feedback on the issue being resolved across the board. Marking the challenge solved but if you run into any further issues related to this please let us know!

http://status.auth0.com/incidents/d84prf8wf2bg

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Hi @James.Morrison, I am still having this issue.

Please let me know how can I solve it.

Thanks in advance.
Tomás

The issus is happening again right now. Same problem as last week. Thanks !

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Hey folks! @Kal, @encuadrado.tt could you share a link where this is happening? I’m investigating these reports and looking for ways to reproduce. Thank you!

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Hey ! First, it’s back up on our side. Everything seems fine now. I can’t share you our app link since it’s internal only. It’s not exposed to the internet.

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Looking into it. Could you please confirm that it’s still broken from where you are? It appears to load fine from here at the moment.

@art.rosnovsky it’s back now! Thanks!

Could you please keep an eye on this and send me a PM right away if it ever goes down in the same manner again? Thank you!

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