Success verification email request but still no incoming email

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1

Hello,
I’m trying to send verification email to only specific users-signup,
so I’m doing it by using auth0-rules,
I use this function management.sendEmailVerification() inside the rules,

I tried to signup, and on Log-dashboard, it is clearly said “Success verification email request” but there’s no email-verification in my inbox.

may i know why no incoming email ?

I have disabled the Status on email-template-dashboard,
as it is stated in Customize Email Handling
on Prerequisites #3. Toggle the switch to disable the Status .

well it does makes sense why would I disable the email-template, because if I enable it, the signup from api /dbconnections/signup is already triggering the verification-email (won’t trigger auth, so it won’t trigger rules),
hence /dbconnections/signup won’t trigger the rules which means I cannot control to whom I will send the verification email,

because again, I only want specific user to have the verification email, the rest just let the email unverified or whatever just don’t send the email.

and yeah, if i enabled the status and signup via universal-login (signup with auto-login), I will always received 2 emails,

  1. from the email-template status
  2. from the rules.

which is why i disabled the template-email because the docs says that and i don’t want auto-email request for all users.

and Secondly, I want to ask how to use verification email by using request on rules (Customize Email Handling),
i dont understand the payload:

request.post({
    url: 'https://yourapi.yourcompany.com/mail/verification',
    json: {
      user: user,
      context: context,
      secretToken: configuration.MY_SECRET_TOKEN,
    },

How do i get secretToken, where is the place on dashboard to get it ?

and then how to get “your api” & “your company”,
are they my domain ? like https://TENANT_NAME.us.auth0.com ?

4

what do you mean sir ? my post is still here right ?

EDIT: nvm, i thought it was a a true reply, not from system, until i deleted my own comment too then i realized it lol

5

Sorry, I deleted my reply asking whether you checked your spam folder, but then I saw that you mentioned you’re receiving the mail when you enable the email template. So that’s obviously not it.

6

yup, checking spam etc, no problem with the rules, it will send 2 emails as intended if I enable the status of email template, mail by rules & activation of auto-mail-template

I write rules like in this forum Resend confirmation email rule/button - #16 by nkr , using function management.sendEmailVerification() as I mentioned earlier.

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