Hello, first time posting here. Any help with the following issue would be greatly appreciated.
We are developing a web app that is integrated with the service Criipto Verify through Auth0 to provide authentication with the Danish identification system (NemID). We are using Lock and Auth0.js for this (both libraries present the problem).
The issue is: sometimes when we try to log in, we get to the “Oops something went wrong” page. When we close the window and try again, it works just fine. Sometimes it works the first time. This sporadic nature of the issue suggests there’s no configuration or code problem from our end.
Thank you in advance,
PS: screenshot in case it helps