Sometimes failed to invoke Delete a User API

Help
1

We detected error in case of invoking Delete a user API.
Phenomenon is as follow.

  • First date to detect this error : 0:15 JST Apr 6th in 2022
  • Frequency of occurrence : about 2 of 200 API calls ( about 1% )
  • Client library verision : node-auth0 2.36.1
  • Latest date to detect this error : 2022-04-11T11:49:11 JST
  • Stacktrace in case of failure detection is as follow.
    (Our credentials are masked as ‘XXX’)
[message] read ECONNRESET
[stack] APIError: read ECONNRESET\n    at /XXX/node_modules/rest-facade/src/Client.js:387:27\n    at Request.callback (/XXX/node_modules/superagent/lib/node/index.js:905:3)\n    at ClientRequest.<anonymous> (/XXX/node_modules/superagent/lib/node/index.js:822:12)\n    at ClientRequest.emit (events.js:400:28)\n    at TLSSocket.socketErrorListener (_http_client.js:475:9)\n    at TLSSocket.emit (events.js:400:28)\n    at emitErrorNT (internal/streams/destroy.js:106:8)\n    at emitErrorCloseNT (internal/streams/destroy.js:74:3)\n    at processTicksAndRejections (internal/process/task_queues.js:82:21)
https://auth0.com/docs/api/management/v2#!/Users/delete_users_by_id
3

Hi @kobayashi_t,

This is a connection error. Is it possible the connection is getting hung up for some reason? Usually a network issue? Do you see anything in your Auth0 tenant logs?

Also, you may want to upgrade to the most recent version.

4

Hi @dan.woda
Thank you for your reply.
We’ll try to do your recommendation(upgrade) as a solution.

1 Like
5

Sounds good. Let me know how it goes!