Hello, everyone! To improve our extensibility offering, we will be deprecating Rules and Hooks as an option for both customers and partners in November 2024 and will be unifying all of our extensibility features under Actions.
We will start removing Hooks access from new tenants/new customers in the coming weeks.
What action do you need to take?
If you’re able to make the migration to Actions now, we highly recommend doing so. To help with the migration process, we have documentation on migrating from Hooks to Actions and migrating from Rules to Actions. We also have a dedicated Move to Actions page that highlights feature comparisons, an Actions demo, and other resources to help you on your migration journey.
Be sure to check out our latest blog on the Rules and Hooks deprecation: Preparing for Rules and Hooks End of Life!
Timeline of deprecation
To give you as much time as possible, we’re announcing this 18 months ahead of the end of life for Rules and Hooks, which gives you into the second half of 2024 to complete the migration process.
Hooks will be removed from all new tenants for new customers and for existing customers starting October 16th 2023 and from tenants for all customers at end of life in November 2024.
We aim to fully remove Rules from all tenants by November 2024. Rules will remain available to all users for the time being, and we will provide a future update on any changes. Existing tenants using Rules will remain active until the end of life in the second half of 2024 but will receive maintenance support only.
Enterprise customers are encouraged to reach out to their Technical Account Manager for any inquiries.
For self-service customers, we would like to hear your questions, concerns, and feedback in the thread below.
Thanks in advance!