Role Management Gating Trial vs Free

Feedback
1

During my Trial period, I set up my Roles and associated them with my API permissions. I also created Users and put them in these Roles.

Now that I’m in the Free Plan, I can still create roles and users, which surprised me since the feature matrix says ‘Role Management’ is not included. I guess Auth0 is aware of this and their official response is “well, we’ll start charging you for it at some point.”

I would like to see something done to clear up the confusion for future people evaluating feasibility and cost.
At a bare minimum it should be easy to put a standardWarning MuiAlert stating In order to take advantage of ..., please consider upgrading your Auth0 subscription on the User Management → Roles page

2

Hi there @mattrrs and welcome to the community :smile:

This seems like a perfect topic for our Feedback section, so I went ahead and switched the category accordingly - Product keeps a close eye on this and I agree with your sentiment here that it could be more clear. I imagine others members would feel the same!

Thanks again for the feedback, always welcome.

1 Like
3

here to seek clarification,
so role management is the same as the authorization extension and is available for only paid plans , right?
although I can add an authorization extension in my free plan , it doesn’t mean it is free ?