Hi,
I’m a bit confused on how to completly disable MFA for a specific user.
- User enrolled in MFA using the Gardian App
- In the Admin dashboard, I can see the MFA info and the text “User is enrolled on MFA. Reset MFA”
- If I click “Reset MFA”. The MFA info is cleared anf the text " MFA is enabled for this user. Send an enrollment invitation" is shown.
But…
If I get the user info from the Management API endpoint (https://{{auth0_domain}}/api/v2/users/:id), the MFA info still appear as
“multifactor”: [
“guardian”
]
This element is not present for user that never enrolled into MFA.
Is it possible to clear this information from the user?
Thanks
Martin