MFA delete/disable for a user

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1

Hi team.

we have configured MFA for our tenet using the Library with our post-login,
we have successful configured the MFA , the issue we are facing is when we try to delete/disable the MFA for a user its not getting deleted/disable for the user even through we are getting the positive response, 204
Multi-factor provider successfully deleted for user. as per this doc form auth0 Delete a User’s Multi-factor Provider
can anybody assist us on this why we are facing this porblem.

3

Hi @exchanga,

Welcome back to the Auth0 Community and thank you for your post.

I have tested this on my end and you are able to achieve this with a post-login Action. You can identify the user by either querying event.user.email or event.user.name or by any metadata attributes and pass the api.multifactor.enable("none") method.

Additionally you can also check out this Knowledge Article.

I hope this helped.
Best regards,
Remus

4

hi @remus.ivan the MFA configuration and everything is working fine. but our major issue is for resetting the mfa for a user using API. can you please provide the API or any docs through which we can achieve this.

5

Hi @exchanga,

Thanks for your reply.

You can also use the DELETE /api/v2/users/{id}/authentication-methods endpoint from the Management API to achieve this, but also when having admin rights you can use Auth0 Dashboard directly to delete/reset a user’s MFA.

Please check out this article from our documentation.

Thanks,
Remus