Delete Recovery Key MFA

Help
1

Hi there,

i just tried this api (Manage Authenticator Factors with Auth0 MFA API) to disable MFA for a specific User. (I simply delete the authenticators). Unfortunately I am not able to delete the recovery key. How to do that?

2

Hey there @benedikt.wiesnet, I apologize for the delay response.

I would be happy to investigate the particular user you are having issues with, I just need the username/email and the corresponding tenant to investigate with. When you get a chance can you DM me these details?

For general reference :

Our documentation on leveraging the MFA API can be found here.

If you are trying to reset a user’s MFA we have documentation on that here.

I will continue to keep this topic open for another ten days just in case you have any additional questions that I can assist with. Thanks!

4

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.