Removed a tenant member and cannot re-add them - no Team Owner access

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Hi,

I removed a member from our tenant through Tenant Settings → Tenant Members, and I now have no way to add them back.

The Tenant Members tab shows “Tenant Members can only be added through Teams”, but when I open the Teams dashboard I get:

You are not allowed to see the information on this page because you are not an account administrator.

So I am stuck in a loop — I can remove members but not add them.

Current state

  • Our team is on the Free plan, so Open Ticket is not available to me.
  • My account has the Admin role at the tenant level, but not the Team Owner role at the team level.
  • One other account still has the tenant Admin role, but I do not know whether it holds Team Owner.
  • The account I removed was a Gmail address used for the original signup, so it may have been the Team Owner.

What I’m asking

  1. Can you confirm which account currently holds the Team Owner role for our team?
  2. Can the removed account be restored as a tenant member, or alternatively can the Team Owner role be granted to my account so we can manage membership ourselves?

I’m happy to provide the tenant name, organization ID, and any ownership verification you need — please let me know where to send them privately.

Thanks in advance.