Feature: Add the option to include the Application name and support URL from which the verification email was first sent, when sending it from the Auth0 Dashboard and/or the User Dashboard extension.
Description: When the verification email is sent from either the Auth0 Dashboard or the User Dashboard extension, the verification email that the user receives has the Tenant name displayed and no support URL. When the it is first sent to the user it contains the Application name and the support URL.
**I have attached screenshots with the differences between how the email looks when it is being send automatically from Auth0 vs how it looks when we manually trigger the resending of that email:
Thank you for creating this feedback card! Let’s see who will advocate for this feature as well
I would certainly qualify this as a bug! We ran into this in an embarrassing way, when we tried to help a customer verify their email by re-sending their verification email manually, at which point they got an email where the header read: “Welcome to dev-xxxxxt1v” (not the most confidence-inspiring message to receive!)
If the application.name is not available on the resend, then we can’t use it in the template at all, unless there is a separate template for resending!
For now I’m planning to hard-code our application name in the template. But this definitely seems like something that should be addressed, considering it’s a hard one to catch (I would bet many people are running into this problem and just don’t know it because they don’t hear back from their clients - we’ve been sending these for years without knowing it was wrong!)
