I have custom templates for email verification and welcome. The welcome template uses {{application.name}}. I have an org with a single connection to an application. I invite someone to join the org and they follow the link in the verification email. The welcome email they receive substitutes the raw tenant name for {{application.name}}. Looking in the logs, I see a “Success Verification Email” entry with the application set to “All Applications” and a corresponding client_id that does not match that of the one application this org has access to. How can I have the welcome email use the client_id for this one application? (I am assuming that the wrong client_id is the cause of seeing the raw tenant name.)
Hi @MikeB,
Welcome to the Auth0 Community and thank you for your post.
The line 107 from the Welcome Email message box specifies that the email is being sent to the friendly_name variable.
You can change the raw tenant name that is currently being displayed by setting a Friendly Name in your environment, which you can do from the General Tab, as pictured in our docs.
Otherwise you can also use the application.clientID variable when using Liquid Syntax in the From Address , Subject and Message fields, with more details under our Common variables documentation.
I hope this helps your case.
Best regards,
Remus