Hello,
I cannot access my Auth0 Dashboard account because I reinstalled the Auth0 Guardian app and no longer have the original MFA enrollment. The login page continues sending notifications to the old Guardian enrollment. I also do not have the recovery code or another authentication method available.
Hi @yondela08
Welcome to the Auth0 Community!
I understand that you are having issues with accessing your account, as your MFA is no longer working and require a reset.
Please send a DM ( Direct Message ) to our @support group, forwarding all the information provided and confirming the email address of your Auth0 account and the name of the tenant you are trying to access. You can click on " support" mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Looking forward to your DM!
Have a great one,
Gerald