Persistent Connection Endpoint Issues

Is anyone else seeing intermittent connectivity to the Auth0 API where one resolved IP times out but another connects fine? We’re calling /api/v2/users and DNS returns multiple A records, connections to one IP hang/timeout while the other succeeds.

Hi @jackg

Thank you for reaching out to us!

We have not received any other reports of this behaviour, nor has any incident been mentioned on the Auth0 Status page for today.

Have you been experiencing this issue for a longer time ( a couple of days ) or has this started happening today on your end? In addition, are you still seeing the same behaviour? Have you recently completed a new integration between Auth0 and an external cloud hosting service and can the observed behaviour only be seen in this case?

Best regards,
Gerald