Hello there,
I have been creating passwordless users and I noticed for each user there is no session creating at auth0 side. I tried to fetch sessions for a particular user and it shows me session count is 0. Does that mean auth0 doesn’t manage sessions for passwordless sms authentication?
Hi @thushalya,
Auth0 does manage sessions for passwordless users, which includes passwordless SMS or email. Note that you must initiate the login flow through a browser with the Universal Login to create a session.
Using direct API calls with API testing tools like Thunder Client or Postman will not maintain a session the same way a browser does, which is why you might not see any sessions when checking with the Management API.
Let us know if you have any further questions.
Thanks,
Rueben
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Hi team!
This is a heads-up that we’re hosting an Ask Me Anything (AMA) session dedicated to Auth0 sessions, refresh tokens, and the Management API. Our product experts will be on hand February 12, 2025, from 8 AM to 10 AM PST to answer all your questions—no matter how basic or advanced they may be! You can submit your queries anytime from now until February 11, and we’ll provide detailed written answers during the live event.
This is a fantastic opportunity to learn best practices around session management, refresh token rotation, and the Management API. Plus, everyone who participates gets points and a special badge just for joining in on the fun. 
If you have any burning questions (or even casual curiosities!), feel free to drop them in this thread. We can’t wait to see what you’re working on and how we can help you optimize your Auth0 setup. See you there!
Auth0 Community Ask Me Anything: Auth0 Sessions and Refresh Tokens