Password Reset Notworking

Help
1

Hello Friends, My application uses Auth0 for authentication. Users of my application are not able to the site using Auth0 authentication service. When they try “Forgot Password” they are getting the notification that please check your email for password reset link. However the password reset email is not getting delivered. When we are checking the logs at Auth0 we see two emails:

1st Email

Type: Success Change Password Request

Description: We’ve just sent you an email to reset your password.

Connection: Username-Password-Authentication

2nd Email

Type: Failed Sending Notification

Description: To: _______@gmail.com

Connection: Username-Password-Authentication

Not sure why we are getting Failed Sending Notification error. We are using

2

Hi @nirvantive,

Welcome to the Community!

Please let us know that are you using trial version or paid version.

3

I am also facing the same issue my trial pack has been expired and now i have free plan and i am also using free plan but password reset not working while it’s working when i am using auth usser-password db