Auth0 Home Blog Docs

Password reset for Auth0 Dashboard not working



Last night I was invited to a team using my email. I’ve tried resetting my password a few times but it’s been a while and nothing is coming through yet. Could it have something to do with that email being associated with the github account I use to login to another team?


Have in mind that the reset password will only be applicable if you used that email address to previously sign up using a custom email/password for the Auth0 service. On the other hand if you previously logged in only with GitHub then there’s not password credentials identity available for that email and as such there’s also nothing to reset from the perspective of the Auth0 service.

You can accept the invitation by logging again with the GitHub login or if you want to keep the accounts separate signing up with custom password credentials.