We have SendGrid setup as our external email provider. In SendGrid, we have an authenticated domain, eg. ‘xxx@authdomain.com,’ in addition to single sender emails, eg. ‘example@authdomain.com’ and ‘example@fakeemail.com’. I then went into the ‘Email Templates’ section in Auth0 to configure the ‘Cha…

Hi @tam1 , Welcome to the Auth0 Community! I understand that you have questions about configuring your Custom SMTP Email Provider, specifically with password reset emails. [image] tam1: Do we potentially need to update our authenticated domain in SendGrid to use ‘example@fakeemail.com,’ as tha…

Password reset email shows successful in log, but isn't received by certain domain

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Password reset email shows successful in log, but isn't received by certain domain

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