Overview
This article explains why customizations made to page templates or partials may not appear during the login flow. When custom domains are configured and customizations are applied using page templates or partials, these changes might not be visible during the login process initiated by an authorization request.
Applies To
- Custom Domains
- Page Templates
- Partials
Cause
This issue occurs when the authorization flow is initiated using the tenant’s canonical domain instead of the configured custom domain where the customizations are applied.
Solution
Page template and partial customizations require a configured custom domain. These customizations only apply to login flows initiated using that custom domain. Login flows initiated using the canonical domain load the default pages and do not include these specific customizations.