Thank you for your reply!
This does seem like a weird behaviour, within the URL you are adding the client_id at the end, correct? I’m just double-checking in case there are these small things missing, so based on what you’ve provided, the URL should be : https://my-domian.us.auth0.com/v2/logout?returnTo=https%3A%2F%2Fevents-evoluz.zohosites.in&client_id=YOUR_CLIENT_ID format : https://{yourDomain}/v2/logout?returnTo=http%3A%2F%2Fwww.example.com&client_id={clientId}More information can be found here Redirect Users with Alternative Logout on the topic.
Let me know if the client_id is provided in the URL ( and you just subtracted it here ) and I will look around for more information on what the cause can be. As long as the destination logout URL value in Auth0 matches the one on Zoho, things should be working correctly.
By any chance, is the Connection a SAML or OIDC one? The URL that you are using is for a SAML Connection and in case you would instead need an OIDC URL, you would need to use oidc/logout, as mentioned in this documentation on how to Log Users Out of Auth0 with OIDC Endpoint.
These additional resources could help troubleshoot the issue, but I’ll be waiting for your input as well:
- Logout Throws Error When Using returnTo Query Parameter
- Error: “invalid_request: The “post_logout_redirect_uri” Querystring Parameter “XXX” is not Defined as a Valid URL in “Allowed Logout URLs”
- Auth0 Allowed Logout URLs only working with 1st URL in the list
Best regards,
Gerald