No button to delete main tenant

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1

I need to delete a main tenant on a free subscription but I don’t see the button to delete it in the Dashboard.

This doc pointed me here:
" If your tenant is on a Free plan and you cannot delete it in the Auth0 Dashboard, post in Auth0 Community and ask for assistance.

What do I need to do?

3

Hi @gio3,

Welcome to the Auth0 Community !

If you have the right level of access, such the Admin role of a Tenant you can delete any tenant associated with the account by accessing Dashboard - Settings - Advanced - Danger Zone ( Scroll to the bottom of the Advanced settings page ) - Delete - Yes, Delete Tenant since your account is registered under a Free Plan ( as mentioned in the documentation you have already provided above) .

In order to delete the whole Auth0 account, you’ll have to contact our Community via DM to our @support group and we’ll provide further assistance.

If you still have difficulties in deleting your Tenant please send me a private DM so we can go through this.

Kind regards,
Remus

4

Hey thank you. Yes, I have “Admin” level but I don’t see the Danger Zone for my main tenant (I did for a child, deleted as expected).

Ultimately I want to delete the account. Can I go straight to that and assume it’ll delete the tenant?

5

Hi @gio3,

Sure. Please send your tenant name and account email address to the @support group via DM and we’ll take it from there.

Thanks,
Remus

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