Need to reset admin MFA to update credit card information

Previous employee set up the account and left email and password but not the recovery key. Our company credit card was updated and now not able to pay Auth0. Developer can access the dashboard but we cannot update billing information. Please help

Hi @auth-service

Welcome to the Auth0 Community!

Please send a DM to the @support group with the tenant name and the email address associated with the account in order to proceed further in assisting you!

Kind Regards,
Nik