unable to change the validation time for the timeout , for reference i have attached a screen shot of the
after the user wait for some time at the login page we are facing time out exception. i have looked for this for hours but still unable solve this.
we don’t know what to do for this one. or how to change the time out exception
Hi @yellowblockllp,
Unfortunately, the timeout value for the login page cannot be changed, and the error you are seeing is due to your custom database script exceeding the time limit.
Because the timeout value for a custom database script cannot be configured, the requests in your script must stay within the timeout value.
In this situation, I suggest checking your custom database scripts, specifically the Get User and Login scripts. Then, use the Auth0 Real-time Webtask Logs Extension to view those console.log outputs and exceptions.
Let me know if you have any further questions.
Thanks,
Rueben