Need Help Resetting MFA – Lost Access to Authenticator App

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Hi Auth0 Team,

I have lost access to my mobile device that contained my Authenticator app.
Now I’m unable to log in to my Auth0 account because it requires MFA verification.

My registered email is: anowarhossen@infinisoftai.com

I kindly request you to reset the MFA for my account so that I can regain access.
Please let me know if you need any further verification.

Thank you so much for your support!

Best regards,
Anowar Hossen
Infinisoft AI

3

Hi @ahshakib572

Welcome to the Auth0 Community!

I understand that you require a MFA reset for your account, please send a DM ( Direct Message ) to @support and we can process your request from there.

Have a great one!
Gerald