Welcome to Auth0 Community! @tom.granerod
Can you please make sure to have this settings right:
-
Set the
friendly name
here. In addition, please make sure to clickSave
. -
I would recommend if you haven’t already, configuring a paid Twilio account. I set the credentials on this page (https://manage.auth0.com/#/guardian) and it sends the friendly name set on the tenant via text. (Please let me know if you are using a paid Twilio account.)
If you’ve done it, can you please make sure to try again in an incognito window?